Getting Started

Create a management account, buy and provision the forum

From manage.popforums.com, you need to create a management account with the link that says "create a new hosted account." A management account, or super user, is global to all of POP Forums, and is used to manage billing, themes and any settings that are not part of the core forum functionality. A forum administrator is specific to the forum, and allows you to set up categories and forums, delete user accounts, etc. These accounts have nothing to do with each other. On the "buy" page, there are fields asking you to specify the name, email and password of the admin user for the forum itself. You'll use those credentials to login to the forum once it is provisioned.

It may take a few minutes to provision your forum. Once it is ready, you'll see a link on the manage site that will lead you to the new forum, which will be empty.

OAuth-Only mode is a custom level feature that allows you to have a private forum that delegates identity to your own corporate identity provider (like Okta, Auth0, ActiveDirectory, etc.). If you're interested in this, email support@popforums.com instead of using the above purchasing process. This involves manual work in conjunction with the administrator of your identity provider's administrator.

Understanding management vs. administration

As indicated above, a management account, or super user, is global to all of POP Forums, and is used to manage billing, themes and any settings that are not part of the core forum functionality. A forum administrator is specific to the forum, and allows you to set up categories and forums, delete user accounts, etc.

Things a super user does

  • Buy a forum
  • Change credit card billing
  • Select theme for forum
  • Configure HTML header and footer
  • Set up Google Auto Ads
  • View topic view counts (relative to billing plan)
  • View past transactions

Things a forum administrator does

  • Create categories and forums
  • Edit or delete users
  • Configure the allowance of images or YouTube embedding
  • Choose words to censor
  • Ban IP's or email addresses
  • Create roles and forum restrictions
  • Etc.

Review the settings

Login to your new forum using the administrator account you specified when you bought the forum. After you login, you'll see a user icon at the top, and a drop-down menu that includes a link to "POP Forums Administration." That will get you to the general settings. The drop-down there leads to a number of settings pages that you can review. Allowing images, for example, is not enabled by default. You may want to add text to your terms of service here. On the email page, you can change the "from" email that system-generated emails come from, as well as a signature for those emails (maybe your forum title and a link). For the full documentation, go to administration settings.

Create forums and categories

The most important settings are the forums and categories. This is where you create and order your forums, and optionally group them under categories. You need at least one forum in order to start discussion. On the forum admin page, click "add forum," give it a name, then save. You can always edit the details later. By creating categories, you can group forums together.

Designate moderators and administrators

Once other users have signed up, you can designate them as moderators or administrators. Moderators can edit and delete posts, as well as close, pin and delete topics. Moderators cannot enter the admin pages that you're currently exploring. To assign this role to users, go to the edit users page in the forum admin. Search for them, and click on the right result. Check boxes for "admin" or "moderator," then "save."

Customize the look

From your management list on manage.popforums.com, click the "manage" button next to the forum you want to customize. Click the "customize" tab at the top, then click "theme." Use the pull-down menu to choose a different color scheme. You can see samples of these themes at Bootswatch. You can also point to any Bootstrap v5.2 based style sheet that you host on the web elsewhere by choosing "custom" from the drop down list, then entering the URL of the style sheet in the box that appears. Click "save." For more information, go to custom CSS (style).